April 15 agenda

PLENARY CONFERENCE | Plenary Hall

Scenario and evolutionary strategies of e-commerce and new retail

E-commerce and retail landscape is undergoing an unprecedented transformation, driven by technological innovations, new consumers’ expectations and emerging business models. The evolutionary strategies that are shaping the future of digital and physical commerce, with specific focus on omnichannel integration, the use of data and artificial intelligence, and the adoption of innovative solutions.

Moderator: Fjona Cakalli, Tech reporter

Key changes and priorities to successfully lead the digital and omnichannel transformation of distribution, as well as the relationship with markets and customers

Trends, technologies, and changes which are and will be truly inevitable and relevant in reshaping businesses and commerce over the next 20 years. Topics that must be on a CEO’s agenda today to make the most of the best opportunities in this stage of accelerating change.

Moderator: Fjona Cakalli, Tech reporter

PARALLEL SESSION