Gianluca is an entrepreneur with experience in AI, marketing, and communications. He is the co-founder and CEO of indigo.ai, Italy’s leading B2B SaaS platform that helps companies transform their customer experience using next-generation AI agents. Recognized by Forbes as one of the “30 Under 30” leaders of the future in the New Enterprise Technologies category, he is an adjunct professor of Entrepreneurship and Innovation at IULM University and teaches Artificial Intelligence at several leading Italian universities.
Workshop
12:50 - 13:20
Ocean Hall 1
No waiting, more independent consultants. How Yves Rocher has redesigned its network with AI Agents
By: indigo.ai
  • Gianluca Maruzzella
  • Davide Ferrante
Speakers
  • Gianluca Maruzzella
    Gianluca Maruzzella CEO & Co-founder, indigo.ai
  • Davide Ferrante
    Davide Ferrante Senior Digital Platform Manager, Yves Rocher Italia
Plenary Session
16:00 - 17:00
Main stage
Netcomm Award Consumers' Choice
By: Netcomm,PrestaShop,indigo.ai,Seed
  • Roberto Liscia
  • Pasquale Gangemi
  • Gianluca Maruzzella
  • 4+ Micaela Palmieri
Moderator
  • Micaela Palmieri
    Micaela Palmieri Giornalista e conduttrice TG1, Rai
Speakers
  • Roberto Liscia
    Roberto Liscia Presidente
  • Pasquale Gangemi
    Pasquale Gangemi CEO & Co-Founder, Seed
  • Gianluca Maruzzella
    Gianluca Maruzzella CEO & Co-founder, indigo.ai
  • Annie Mazzola
    Annie Mazzola Conduttrice, show reel factory
  • Manon Genin
    Manon Genin Global Channel Manager, PrestaShop
  • Daniele Simone
    Daniele Simone Country Manager, Mail Boxes Etc. Italia
  • Juna Gjata
    Juna Gjata Export Manager, Fratelli Mantova