Zendesk asked CX retail leaders in 20 countries what trends they think will help them meet the evolving needs and expectations of consumers. Find out what these trends are and the impact for your business.
We will address topics such as
AI, data and privacy and new platforms (conversational commerce, live shopping) with our clients
Atida eFarma and
Alfonsino and we will conclude with an overview of our newest features.
At the end of the workshop a
lunch will be offered. Access to the workshop by
invitation only, contact us: carlo.valentini@zendesk.com