Oct8ne is a visual customer service livechat with integrated catalogue that is drastically changing the user experience of online customers.
Through the co-viewer, agents can show images and videos of products in real time in the chat window. This function allows the customer service Team to attend customers as they would have done in a brick and mortar store minimizing the difference between online and offline shopping.
In addition, our conversational chatbot allows you to provide a 24/7 online service, filter frequently asked questions and generate leads even when there are no agents available.
Oct8ne was launched four years ago in the United States, Spain and Latin America. Is now expanding its market in Italy, France, Holland and other Northern European Countries.