Oct8ne is a visual conversational platform that, through powerful AI Assistants, Live Chat, and messaging channels, offers your website users an immersive and guided shopping experience.The core of Oct8ne is it's visual support, which integrates your shop's catalog in real-time, allowing the AI Assistant and human operators to display images, videos, and product sheets directly within the conversation. This enables personalized recommendations and guides the customer through every stage of the purchasing process. Furthermore, when necessary, the conversation is seamlessly transferred to a human agent, always ensuring the highest quality of service.
Our intelligent assistant, Duetto Copilot, supports human operators by improving their efficiency, providing immediate responses, and suggesting actions, thereby taking the conversational experience to a new level of completeness and personalization.
Oct8ne easily integrates with the main messaging channels used by your customers, including WhatsApp Business API, Instagram, and Facebook Messenger, allowing all conversations to be managed centrally and smoothly from a single platform.
With Oct8ne, you can also send personalized, targeted, high-open-rate marketing campaigns on WhatsApp. The result? Increased conversion, reduced abandoned carts, and an excellent, memorable customer experience.