Technology, Platform & Re-Platform for Commerce

Company Profile

Oct8ne is the only chat (livechat, chatbot, and messaging service), with visual support (coviewer), and integrated catalog. This chat, thanks also to the innovative "Add to cart" and "Checkout" buttons, allows to recommend and show products, assisting the customer during the whole purchasing process. The conversational -no code- chatbot, now with AI integrated, allows to offer personalized assistance by showing products in the coviewer and guiding the customer until checkout, generating leads, and answering all the FAQ's, including those about order status, when there are no agents available. The integration of messaging services such as WhatsApp Business API and Facebook Messenger, further facilitates user communication with the brand, and eases the work of agents who can manage all conversations from a single control panel.