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Oct8ne is the only chat (livechat, chatbot, and messaging service), with visual support (coviewer), AI and integrated catalog. This chat, thanks also to the innovative "Add to cart" and "Checkout" buttons, allows to recommend and show products, assisting the customer during the purchasing process. The AI chatbot offers personalized assistance by showing products in the coviewer and guiding the customer until checkout, generating leads, and answering all the FAQs, including those about order status, when no agents are available. The integration of messaging services such as WhatsApp Business API, Facebook Messenger, and Instagram further facilitates user communication with the brand and eases the work of agents who can manage all conversations from a single control panel.