DHL eCommerce

DHL eCommerce Italy is the DHL division dedicated to shipping and logistics solutions for international e‑commerce, and is part of the broader DHL Cross‑Border Solutions network. It offers services designed for businesses and merchants shipping large volumes of parcels across Europe and worldwide, combining reliable standard solutions with flexible, tailor-made technologies.

Specifically, DHL eCommerce supports e‑commerce customers with:

• International B2C and cross-border shipments leveraging DHL’s European network;
  

• Integrated solutions with a single label and unified technology, simplifying parcel management across multiple countries;
  

• Access to an extensive network of pickup points and lockers in Europe (over 140,000 parcel shops and lockers), for home delivery or out-of-home options;
  

• Customizable services for customers with higher volumes (typically from 1,400 parcels per year and up).

DHL eCommerce acts as a comprehensive logistics partner for cross-border e‑commerce, combining DHL’s global expertise with solutions tailored to the needs of European and Italian merchants.