AI Agents are changing the rules of the game in ecommerce. They no longer just respond but converse, understand, and anticipate customers' needs across multiple channels - from text to voice. You need to know how to take advantage of this evolution to turn every interaction into a sale or loyalty opportunity.
In this workshop, we will discover how to make AI Agents more effective and adapt them to the context and user behavior. Through advanced strategies and success stories, we will understand how to integrate AI in the customer journey, turning a conversation into a conversion.