Aircall is a cloud-based phone system designed for customer service and sales teams in the digital commerce space. It centralizes calls, integrates with leading CRM and business tools, and leverages AI to automate communications and optimize every customer interaction.
With over 22,000 customers, Aircall helps brands and retailers manage growing call volumes efficiently, at scale, and across channels.
At Aircall, we believe the phone remains the most human communication channel and a key driver of customer satisfaction. Today, AI enables teams to regain efficiency while delivering high-quality customer experiences.
Founded in 2014, Aircall is recognized in the Deloitte Technology Fast 500™ as a leading innovator in technology. Headquartered in Paris, the company has offices in Berlin, London, New York, Sydney, Mexico City, Madrid, and Seattle.