Luca Gregorio has established a solid career in operations and logistics, gaining experience in structured environments such as Amazon and General Electric. An industrial engineer originally from Milan and based in Madrid since 2024, he has developed a profile focused on improving logistics partners’ performance and optimizing processes on an international scale. Since September 2024, he has held the role of Senior Logistics Manager at Zooplus, Europe’s leading online pet food retailer, where he oversees logistics performance in Italy and leads strategic initiatives at the European level. His approach is strongly oriented toward operational efficiency and the implementation of scalable solutions, with a particular focus on complex initiatives such as the rollout of Cash on Delivery services, which are especially relevant in Eastern European markets.
Workshop
11:30 - 12:00
Ocean Hall 4
CUSTOMER EXPERIENCE AS A DRIVER OF GROWTH
By: Poste Italiane SpA
  • Luigi Strino
  • Luca Gregorio
Speakers
  • Luigi Strino
    Luigi Strino Resp Marketing Offerta e Soluzioni Innovative CEP, Poste Italiane SpA
  • Luca Gregorio
    Luca Gregorio Senior Logistics Manager, Zooplus