Luca Clementi Head of Agency Department, Contactlab

Luca Clementi has spent 15+ years in customer engagement, building expertise across technology, management, and strategy. Driven by curiosity and a genuine passion for innovation, he's always looking for smarter ways to help businesses grow and connect with their customers. He started out as a developer, moved into team leadership, and eventually took on the management of project and development teams — a path that gave him a rare end-to-end perspective: from the technical weeds to the big strategic picture. Today, he leads the Agency Department at Contactlab, overseeing the professional services division and driving projects and teams focused on delivering real, measurable value for clients.