Negative reviews can be intimidating, but it’s time to change your perspective! 🚨

76% of consumers find customer reviews more useful for purchasing decisions compared to social media, which is at 48% (source: London Search Report). 📊 Yet, many companies still see negative feedback as a threat rather than an opportunity.

Join this Trustpilot workshop to discover how Alpitour turned customer feedback into a key asset for:

✅ Strengthening brand reputation
✅ Optimizing the customer experience before, during, and after the service
✅ Using negative reviews to increase trust and business results

It’s not just about tourism. This case study offers concrete strategies that can be applied across any sector: from online sales to services. A company that listens to customers and integrates their feedback stands out from the competition and increases its market share. 💪

If you work in marketing, customer experience, or digital, don’t miss