Artificial intelligence is transforming retail and e-commerce: it improves customer relationships, streamlines processes and decisions, and opens up new growth opportunities. But the more intelligent a business becomes, the greater the need to protect data, infrastructure, digital supply chains, and consumer trust.
This is the starting point for the discussion jointly promoted by the AI Think Tank and the Cyber Think Tank at Assintel (Italian Association of Digital Businesses): a dialogue between strategic vision and operational security to understand how to foster innovation without exposing businesses to new vulnerabilities.
Because today, it's not enough to ask what AI can do for retail: we must also ask who oversees the system as it evolves.