In today’s highly competitive retail landscape, the payment moment is no longer just an operational step—it has become a strategic touchpoint in the customer experience.
During this workshop, we will demonstrate how Cegid Retail, together with Adyen and Global Blue, can transform the checkout into a seamless, intelligent, and value-driven experience.
By integrating customer recognition, smart payment, and tax free management into a single mobile and frictionless flow, retailers can deliver highly personalized services that anticipate customer needs and enhance every interaction.
Special focus will be given to international customers, who become the center of a proactive and data-driven journey designed to improve conversion and satisfaction.
Finally, we will explore how a typically complex fiscal process can be turned into a powerful lever for revenue growth, operational efficiency, and premium positioning—ultimately elevating the in-store luxury experience.