With over 10 years at Salesforce, Stefano Monaco supports retail, fashion, and consumer brands in building a new generation of customer experiences, with connected data and artificial intelligence at the core. He has guided dozens of brands in transforming their digital customer journeys — from personalised marketing to omnichannel commerce — with a hands-on, results-driven approach. At Netcomm Forum, he brings Salesforce's vision on how AI and data are redefining the rules of commerce and digital marketing.