Prolong offers a powerful, omnichannel After-Sales and Care & Repair platform that helps fashion brands scale and optimize post-purchase services. By streamlining complex repair workflows across apparel, footwear, accessories, and jewelry, Prolong enables brands to deliver efficient, high-quality aftercare services across markets and channels.

Leading brands like The North Face, Veja, Fusalp, and Messika trust Prolong to manage their Care & Repair operations. The platform seamlessly integrates with existing brand systems and enables brands to manage the entire aftercare lifecycle—from diagnostics to coordination with a network of already more than 200 service providers. Prolong is live in more than 15 markets, allowing brands to offer consistent aftercare experiences at scale.

Proven with clients across the fashion industry, Prolong delivers tangible results, including faster aftersales service turnaround, increased revenue from aftercare services and improved operational efficiency across channels. The platform’s advanced tracking capabilities provide full visibility into the aftercar process, enhancing service quality and customer satisfaction.