SAP Customer Experience


Company Profile

SAP Customer Experience helps build trusted relationships between brands and their customers to gain a long-term competitive differentiation and brand loyalty through customer experiences that are trusted, simple, personal, helpful, and connected to help customers achieve everyday goals to live a better life. SAP Customer Experience offers a vital combination of power, trust and speed – essential in meeting the changing needs of today’s customers - by offering a fourth generation CRM, SAP C/4HANA, a unified suite of cloud solutions that manage the customer experience based on one trusted customer data model. The SAP C/4HANA portfolio includes five Clouds – SAP Sales Cloud, SAP Commerce Cloud, SAP Marketing Cloud, SAP Service Cloud, and SAP Customer Data Cloud – that work individually and together so that business can manage and transform their relationships with customers. What makes the SAP Customer Experience portfolio cool is its unique blend. Integration and in the-moment insight with SAP Marketing Cloud, solidity and scale from SAP Commerce Cloud, smoothness of transaction, configure, price, and quote solution, and continuity of service from SAP Sales Cloud, terrific field service and a customer engagement center in SAP Service Cloud, and, of course, the unbeatable fusion of trust and identity management that comes from the SAP Customer Data Cloud.SAP Customer Experience brings your business exactly where it needs to be.